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Small Business PBX

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When you compare early 2000's when small business PBX phone systems wasn't a big thing, and today, there has been drastic upward steep both technology wise and industry application. And there is a huge gap between the today's hosted VoIP services with a traditional service of that time.

To debate you can say that you’ll get same business-class features with both a VoIP and an analog, hard-wired system. But but the fact is you will face a substantial reduction in your ability to present a unified appearance, telework, customize your system and more.

Let's a comparison between a conventional PBX system and a unified communications system using a small business PBX with Hosted VoIP.

Traditionally, a Small Business PBX (Private Branch Exchange) can be explained as a physical telephone switching system that manages incoming and outgoing calls for a company’s internal users. A typical in-house business PBX system included external and internal phone lines; a computer server or electronic console that managed call switching and routing; and a console for manual control. Not easily customizable, what made it difficult is that it requires a maintenance person from the phone company to come to the business for any changes varying from extensions, additions, or feature upgrades. The small business PBX was a physical piece of hardware stored at the business, and was connected to phone lines to automatically route incoming calls to specific extensions. Multiple lines were shared and managed by Small Business PBX.

Everything a traditional small business PBX can do, Cloud Based Small Business PBXA hosted PBX can do better. It performs the switching and connecting of Voice over IP as well as landline calls. However, there is no physical PBX equipment (except for the phones and perhaps a small router) to store at your location. Everything is delivered over the internet including all the features and functionality of your phone system. The biggest advantage is, there is no need to wait for the maintenance person to come to their location. Instead, businesses can manage their own system. Along with that, you can use IP phones or softphones (which don’t require any phone hardware beyond a computer and a microphone headset).

With a cloud PBX, you can connect employees all around the country which your business is based, with the same phone system using the same extension setup and the same area code. Along with the ability to telework from anywhere that too 24/7, you also have the capacity to fully customize your extension settings and add or remove features at any time.

Specialized features are required by Basics Small businesses to support their particular workflows. When you consider a traditional PBX, businesses had to pay for individual features, as well as for the minutes of phone usage, on top of buying the physical PBX itself. Unlike traditional PBX, a hosted PBX, you get unlimited calling for a flat monthly rate, all the features your business needs are included, and there’s no PBX equipment to buy.

If you are looking to incorporate advanced features like Call Monitoring to your business, it’s as simple as calling Phonology Business Solutions Customer Support department. In earlier times, each employee's phone has to be configured. But now advanced features automatically work (once configured) for each designated extension on a small business PBX account.

Do you want to learn how Phonology for small business is a PBX option that can help to expand your office or work from anywhere? Get a quote today!
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